Information for Anytime Dog Training Boarding Daycare & Store . Learn how to start a return, what items qualify, and how refunds are processed. Our goal is to make every purchase worry‑free with transparent policies, easy steps, and helpful support whenever you need it.
1. Terms of Return
- Returns are accepted within 14 days of the original purchase date.
- A valid receipt or proof of purchase is required for all returns or exchanges.
2. Condition of Returned Items
To ensure the safety and hygiene of all pets:
- Items must be unused, unworn, unwashed, and in their original packaging.
- All tags, labels, and accessories must be intact.
- For health and safety reasons, treats, chews, food, supplements, grooming products, and custom‑ordered items are non‑returnable.
3. Reasons for Return
We accept returns for the following reasons:
- Wrong item received
- Damaged or defective product
- Incorrect size
- Customer preference (as long as the item meets return‑condition requirements)
4. How to Initiate a Return
To start a return:
- Bring the item and your receipt directly to Anytime Dog Training Boarding Daycare & Store during business hours.
- For questions before coming in, contact us using the details below.
- Our team will inspect the item and process your return or exchange on the spot.
5. Refund Process
- Approved refunds will be issued to the original form of payment.
- Refunds may take 3–5 business days to appear depending on your bank or payment provider.
- Items purchased with store credit or gift cards will be refunded as store credit.
- Clearance or discounted items may be final sale unless defective.
6. Contact Information
For return questions or support, please reach out:
Anytime Dog Training Boarding Daycare & Store 📍 Richlands, NC 📞 Phone: 252-424-2338 📧 Email: anytimedogtrainers@gmail.com 🌐 Website: www.anytimedogtraining.net